How to Obtain Support

Please follow this procedure for obtaining support.

1. For help with cPanel, email client configuration or setting the authoritative name server for your domain, look for a live tutorial covering your question.
2. Search the forums.
3. To request help submit a post to the Support forum. This ensures that the community can benefit from your question or other issues. We monitor this forum closely and respond quickly to posts there.
4. To deal with an issue requiring privacy, use the support request form.

If you recently opened an account

If you recently signed up and you can't reach your web site, email or ftp please read this